📜 Terms & Conditions – Deep Vida

Effective Date: [Insert Date]
Brand Owner: Deep Enterprise (Proprietor – Mr. Chittaranjan Dutta)
Website: www.vi-unitkhadi.com

1. Introduction

Welcome to Deep Vida. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use this website.

2. Eligibility

You must be at least 18 years of age to make purchases on our website. By using our site, you represent that you are legally competent to enter into a contract under Indian law.

3. Products & Orders

  • All products listed (including jams, squashes, candies, ghee, and other Khadi India items) are subject to availability.

  • Prices, descriptions, and images are for reference only and may change without prior notice.

  • Order confirmation is subject to successful payment processing and stock availability.

  • We reserve the right to refuse or cancel any order in case of pricing errors, fraud suspicion, or regulatory restrictions.

4. Shipping & Delivery

  • We currently ship across India using trusted courier partners.

  • Dispatch typically occurs within 2–4 business days, and delivery timelines vary by location.

  • Delivery delays caused by courier partners, weather, or unforeseen circumstances are not our liability.

  • Risk of loss passes to the customer once the order is delivered to the shipping address provided.

5. Returns, Refunds & Cancellations

  • We offer a 7-day return policy (see detailed Return & Refund Policy).

  • Returns are accepted only for unused, sealed products that are defective, damaged, or not as described.

  • Refunds are processed within 7–10 business days of approval.

  • Orders may be cancelled only before dispatch.

6. Payments

  • Payments can be made via UPI, debit/credit cards, net banking, wallets, or cash on delivery (where available).

  • All transactions are processed securely through third-party gateways.

  • We are not responsible for payment failures or delays caused by banks/payment processors.

7. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and product information, is the intellectual property of Deep Enterprise (Deep Vida) or its licensors.

  • You may not copy, reproduce, distribute, or exploit any content without our prior written consent.

  • Trademarks: “Deep Vida” and its associated logos are trademarks owned by Deep Enterprise. Unauthorized use is strictly prohibited.

8. DMCA & Copyright Notice

We respect intellectual property rights. If you believe that any content on this website infringes your copyright, you may submit a takedown request (“DMCA Notice”) by providing the following details:

  1. Your name, contact details, and proof of copyright ownership.

  2. The exact URL/link of the allegedly infringing material.

  3. A statement that you believe in good faith that the use is unauthorized.

  4. A declaration that the information provided is accurate and you are authorized to act on behalf of the copyright owner.

Notices may be sent to: adsdeepvida@gmail.com

Upon receiving a valid notice, we will investigate and remove infringing material where appropriate.

9. User Conduct

You agree not to:

  • Use this website for unlawful purposes.

  • Upload or transmit viruses, malware, or harmful code.

  • Misrepresent your identity or payment details.

  • Attempt to copy, scrape, or resell products or site data without consent.

10. Limitation of Liability

  • All products are sold “as is.” While we ensure quality and safety, we do not guarantee that products will meet every individual expectation.

  • To the maximum extent permitted by law, Deep Enterprise is not liable for indirect, incidental, or consequential damages.

  • Nutritional/health claims are provided for general information and are not medical advice.

11. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts at Kolkata, West Bengal.

12. Amendments

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance.

13. Contact Us

For questions regarding these Terms or legal notices, please contact:

Deep Vida – Legal Department
📍 5/4 Nabapally, 22 Bigha, P.O – Joka, Kolkata – 700104, West Bengal, India
📧 adsdeepvida@gmail.com
📞 +91 90737 03771